SERVICE REQUESTS

If you're experiencing a problem with one of our products, please fill out and submit the following service request form. You may also want to check out some known problems.          

You may also use the form on this page to tell us your ideas for enhancing our products, or improving our customer service, or anything else that comes to mind.

 

Service Request Form
When you submit your service request report, it will be entered into our database for tracking purposes.  Periodically we will post notices regarding service requests reported by our customers in the Known Problems section of this page, and tips or workarounds on the FAQ page.     

Please be as specific as possible when describing the problem. All fields are required.

  2. Please enter a brief one-line description of the request:
    (example: "Editor doesn't respond to up-arrow under image")

  3. If there is a particular problem you are reporting or a suggestion, please describe it clearly:

     
  4. Please provide us with the following information in case we need to contact you:

Name:

Phone:

E-mail:   

 

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Known Problems
The following is a list of some known problems with our products / services - we are working to correct them A.S.A.P.
bullet None at this time
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Copyright © 2003 JTTWI. All rights reserved. Last modified: 10/23/2003